Items from this sale can be returned no later than June 12, 2026. Which means you have until 11:59PM on June 12, 2026 to request your return.
Returned items must be in original, saleable condition with original packaging. Shipping and taxes are non-refundable.
To initiate a return, please use our returns portal, which is linked in your order confirmation email. Using the portal helps ensure your return is processed as quickly as possible.
Please note that return shipments are sent via USPS and will include tracking.
Return shipping is not covered and will be deducted from your refund once the return is received. To help reduce these costs, we pass along our discounted rates from our freight partners. When you initiate a return, you will see the estimated amount that will be deducted before completing your request.
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return to let you know if the refund is approved. If approved, your refund will be issued to your original payment method within 10 business days of receipt.
Please note it may take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since approval, contact us at contact@ilioslighting.co.
